Char Hernandez
About Char Hernandez
Char Hernandez is an Assistant Store Manager at Suitsupply in Denver, Colorado, with a background in retail management and a Bachelor's Degree in Business from Metropolitan State University of Denver. Previously, Hernandez held managerial roles at Pacific Sunwear and ALDO Group, and has implemented successful training and customer service initiatives that significantly improved employee retention and customer satisfaction.
Work at Suitsupply
Char Hernandez has held the position of Assistant Store Manager at Suitsupply since 2019. In this role, she has implemented a new training program that improved employee retention by 20%. Hernandez has also developed a customer service initiative that resulted in a 10% increase in customer satisfaction scores. Additionally, she organized a successful community outreach event in Denver, which increased store foot traffic by 15%. Her contributions to the team have been recognized with the 'Excellence in Leadership' award in 2022 for outstanding team management.
Previous Experience in Retail Management
Before joining Suitsupply, Char Hernandez worked at Pacific Sunwear as a Store Manager and Area Manager from 2016 to 2019 in Denver, Colorado. Her experience also includes a role as Training Store Manager at ALDO Group from 2012 to 2015. Earlier in her career, she served as a sales associate at American Eagle Outfitters from 2010 to 2012 in Littleton, Colorado. These roles have contributed to her extensive knowledge in retail management and team leadership.
Education and Expertise
Char Hernandez studied at Metropolitan State University of Denver, where she earned a Bachelor’s Degree in Business, Management, Marketing, and Related Support Services from 2011 to 2016. This educational background has equipped her with the skills necessary for effective management and operational strategies in the retail sector. She also completed her secondary education at Edinburg High School.
Achievements in Leadership and Training
Throughout her career, Char Hernandez has demonstrated a commitment to leadership and employee development. At Suitsupply, she mentored three employees who were promoted to management positions within two years. Her implementation of a new training program has significantly enhanced employee retention, showcasing her ability to foster a supportive work environment.