James Keates
About James Keates
James Keates serves as the Chief Operating Officer at Suitsupply, where he focuses on developing partnerships and enhancing communication strategies. He has a strong background in management, logistics, and customer service, supported by extensive experience in the retail sector.
Current Role as Chief Operating Officer
James Keates currently serves as the Chief Operating Officer at Suitsupply, a position he has held since 2022. In this role, he is responsible for overseeing the company's operations and ensuring operational efficiency. His expertise in logistics and supply chain management contributes to the effectiveness of the company's processes. He plays a key role in developing partnerships and enhancing communications and content strategies within the organization.
Previous Experience at Suitsupply
Before becoming Chief Operating Officer, James Keates worked at Suitsupply in various capacities. He served as Director of Merchandising, Planning, Allocation & Studio from 2019 to 2022, and as Category Lead for Suits, Jackets, Trousers, Coats, and Custom Made products from 2018 to 2019. His tenure at Suitsupply in the Amsterdam Area, Netherlands, allowed him to gain significant experience in product management and strategic planning.
Career at David Jones
James Keates has an extensive background with David Jones, where he held multiple roles over several years. He worked as a Senior Buyer for Mens Footwear & Accessories from 2012 to 2017 and as a Senior Buyer for Men's Contemporary Designer, Premium Denim & Urban brands from 2017 to 2018. He also served as a Buyer for Mens Accessories from 2010 to 2012. His experience at David Jones provided him with a strong foundation in retail management and buyer responsibilities.
Educational Background
James Keates has a comprehensive educational background. He studied at the University of Technology Sydney, where he earned a Master of Business Administration (MBA) from 2015 to 2018. He also completed a Graduate Diploma in Business Administration and Management from 2016 to 2017 and a Graduate Certificate in Business Administration from 2015 to 2016. Additionally, he participated in the Future Leaders Program at David Jones in 2016 and studied Design Thinking at General Assembly in 2018.
Skills and Expertise
James Keates possesses expertise in logistics and supply chain management, which enhances operational efficiency at Suitsupply. His strong background in customer service supports his efforts to improve customer experiences within the company. His diverse skill set, developed through years of experience in retail and management, positions him as a valuable asset in his current role.