Jordan Rosenberg
About Jordan Rosenberg
Jordan Rosenberg serves as the Customer Service Lead Expert at Suitsupply and is the Founder of Monarch. With extensive experience in customer service and training development, he has held various roles in the fashion retail industry since 2012.
Work at Suitsupply
Jordan Rosenberg has been employed at Suitsupply since 2016. Initially starting as a Personal Stylist, he has held various roles within the company, including Client Liaison Representative from 2016 to 2021. Currently, he serves as the Customer Service Lead Expert, a position he has held since 2021. In this role, he leads the training program for the US Customer Service team, oversees the management of US Google and Yelp reviews, actively recruits new talent for in-office positions, and manages team engagement initiatives to enhance productivity.
Background
Jordan Rosenberg is based in the Dallas/Fort Worth Area. He founded Monarch in 2018, where he has been leading the organization for six years. Prior to his tenure at Suitsupply, he worked at The Buckle, Inc. as a Training Development Lead from 2015 to 2016 and as a Sales Associate from 2012 to 2015. His experience in customer service and training development spans over a decade.
Education and Expertise
Jordan Rosenberg studied at Tarrant County College from 2012 to 2013. His educational background complements his extensive experience in customer service and training, particularly in the retail sector. His expertise includes managing customer service teams, training development, and inventory management.
Achievements
In his role at Suitsupply, Jordan Rosenberg has made significant contributions by leading the training program for the US Customer Service team and managing team engagement initiatives. He has also played a key role in overseeing the handling of US Google and Yelp reviews, which reflects his commitment to customer satisfaction and service excellence.