Zhang John
About Zhang John
Zhang John serves as the CN CS Assistant Manager at Suitsupply in Shanghai, where he has worked since 2016. He has a background in retail management and holds a master's degree in Chinese Language and Literature from Tongji University.
Work at Suitsupply
Zhang John has been employed at Suitsupply since 2015, holding the position of Assistant Store Manager for nine years. In 2016, he transitioned to the role of CN CS Assistant Manager, where he has worked for eight years in Shanghai. His responsibilities include managing logistics for overseas shipments and coordinating domestic inventory control. He is also responsible for creating and managing product page content and resolving product knowledge issues for Suitsupply's online platforms. Additionally, he has played a significant role in expanding Suitsupply's online sales operations and maintaining the official website's domestic customer base.
Education and Expertise
Zhang John studied at 武汉纺织大学, where he earned a Bachelor's degree in 艺术设计 from 2008 to 2012. He then pursued further education at 同济大学, studying 汉语言文学. He achieved a Master's degree from 2017 to 2019 and is currently continuing his studies in the same field since 2019. His educational background provides him with a solid foundation in both design and language, contributing to his expertise in managing product content and customer service.
Background
Before joining Suitsupply, Zhang John worked at Inditex as a responsible from 2012 to 2013 in Shanghai. He also served as a Retail Store Manager at Zoo Coffee from 2013 to 2014 in Wuhan. These previous roles provided him with valuable experience in retail management and customer service, which he has applied in his current position at Suitsupply.
Achievements
Zhang John has been instrumental in launching Suitsupply's presence on the Tmall platform, focusing on product listing and detail management. His involvement in expanding Suitsupply's online sales operations has contributed to the growth of the company's domestic customer base. His efforts in managing logistics and inventory control have also played a key role in the efficiency of Suitsupply's operations.