Erica Michel
About Erica Michel
Erica Michel serves as the Customer Happiness Coordinator at SUMMERSALT, a position she has held since 2021. She holds a Bachelor of Fine Arts in Graphic Design and a degree in Business Administration and Management from the University of Missouri-Columbia.
Work at Summersalt
Erica Michel has been serving as the Customer Happiness Coordinator at Summersalt since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring a positive experience for all clients. Her responsibilities include addressing customer inquiries, resolving issues, and implementing strategies to improve overall service quality. With three years of experience in this position, she contributes to the company's commitment to customer-centric practices.
Education and Expertise
Erica Michel studied at the University of Missouri-Columbia from 2008 to 2011. She earned a Bachelor of Fine Arts (B.F.A.) in Graphic Design, which provided her with a strong foundation in visual communication and design principles. Additionally, she pursued a degree in Business Administration and Management, achieving a minor in the field. This combination of education equips her with both creative and managerial skills, relevant to her current role.
Background
Erica Michel's academic journey at the University of Missouri-Columbia spanned three years, during which she developed expertise in both graphic design and business management. This diverse educational background supports her role in customer service, allowing her to blend creative solutions with effective business strategies. Her experience in these fields informs her approach to customer interactions and service enhancement.