Jaclyn Farace
About Jaclyn Farace
Jaclyn Farace is a Customer Happiness Coordinator at SUMMERSALT, where she has worked since 2021. She holds a Bachelor's degree in Marketing and Management from Jacksonville University and has extensive experience in customer service and management roles across various organizations.
Work at Summersalt
Jaclyn Farace has served as the Customer Happiness Coordinator at Summersalt since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring a positive experience for clients. Her responsibilities include addressing customer inquiries, managing feedback, and implementing strategies to improve service delivery.
Education and Expertise
Jaclyn Farace earned her Bachelor's degree in Marketing and Management from Jacksonville University, where she studied from 2006 to 2010. This educational background provides her with a solid foundation in marketing principles and management strategies, which she applies in her professional roles.
Background
Jaclyn Farace has a diverse professional background with experience in various roles across different industries. She began her career as an Administrative Assistant at Ponte Vedra Beach Resorts in 2007 and has since held positions in customer service, management, and consulting, including roles at the United States Department of Defense and Bryan Cave.
Previous Work Experience
Before joining Summersalt, Jaclyn worked in several positions that contributed to her expertise in customer service and management. She was a Front Office Manager at Pinehurst Resort from 2018 to 2020 and served as a Resident Service Specialist at Corvias in both Hurlburt Field and Fort Bragg, North Carolina, from 2013 to 2017 and in 2017, respectively. Additionally, she worked as an Independent Consultant at Bryan Cave in Shanghai, China, in 2008.