Jamie Stephens
About Jamie Stephens
Jamie Stephens serves as the Customer Happiness Shift Lead at SUMMERSALT, a position held since 2021. With a background in fashion merchandising and diverse retail experience, Stephens has developed strong communication and problem-solving skills throughout their career.
Work at Summersalt
Jamie Stephens has been serving as the Customer Happiness Shift Lead at Summersalt since 2021. In this role, Jamie focuses on enhancing customer satisfaction and ensuring a positive shopping experience. The position involves leading a team to address customer inquiries and resolve issues effectively. Jamie's responsibilities include overseeing daily operations and implementing strategies to improve service quality.
Previous Experience in Retail
Prior to joining Summersalt, Jamie gained significant retail experience. Jamie worked as a Sales Associate at Anthropologie from 2019 to 2020, where responsibilities included assisting customers and maintaining store presentation. Additionally, Jamie served as a Sales Associate at maurices from 2015 to 2017, further developing skills in customer service and sales. These roles contributed to Jamie's ability to multitask and communicate effectively in a retail environment.
Internship at Kohl's
In 2020, Jamie completed a Product Development Internship at Kohl's, focusing on Men's Casual Bottoms and Swim Departments. This internship lasted for two months and took place in Milwaukee, Wisconsin. Jamie assisted in integrating financial projections, line plans, and apparel designs, gaining valuable insights into the product development process within the fashion industry.
Education and Expertise
Jamie earned a Bachelor of Science in Fashion Merchandising from Kent State University, studying from 2017 to 2020. This academic background provided Jamie with a strong foundation in fashion principles and retail strategies. The education received has been instrumental in shaping Jamie's understanding of market trends and consumer behavior in the fashion sector.
Background in Family Business
Jamie has a unique background that includes experience in a family-owned second-generation printing business. This exposure provided Jamie with an entrepreneurial perspective and an understanding of business operations. Additionally, Jamie worked at Rallye Productions in assembly and packaging from 2012 to 2020, which contributed to a diverse skill set and a strong work ethic.