Katy Hughes
About Katy Hughes
Katy Hughes serves as the Customer Happiness Team Lead at SUMMERSALT, where she has worked since 2021. She previously held the role of Brand Ambassador at Stella & Dot for five years and has a Bachelor's degree from Bowdoin College.
Work at Summersalt
Katy Hughes has been with Summersalt since 2021, initially serving as a Customer Happiness Coordinator for three months before advancing to the role of Customer Happiness Team Lead. In her current position, she has been responsible for overseeing customer service operations and ensuring a high level of customer satisfaction. Her tenure at Summersalt spans three years, during which she has contributed to enhancing the customer experience.
Previous Experience at Stella & Dot
Before joining Summersalt, Katy Hughes worked as a Brand Ambassador for Stella & Dot from 2015 to 2020. In this role, she focused on promoting the brand and building customer relationships. Her five years of experience at Stella & Dot provided her with valuable skills in customer engagement and brand representation.
Education and Expertise
Katy Hughes earned her Bachelor's degree from Bowdoin College. Prior to her college education, she attended The Winsor School from 1990 to 1997. Her educational background has equipped her with critical thinking and communication skills that are essential in her roles within customer service.
Background
Katy Hughes has a diverse professional background that includes significant experience in customer service and brand representation. Her career began with her role at Stella & Dot, which laid the foundation for her subsequent position at Summersalt. Her journey reflects a commitment to enhancing customer experiences across different brands.