Kim Byrne
About Kim Byrne
Kim Byrne is a Customer Happiness Coordinator at SUMMERSALT, where she has worked since 2020. She has a diverse background in customer-facing roles and online marketing, with experience in non-profit organizations and a strong academic foundation in International/Global Studies.
Work at Summersalt
Kim Byrne has been serving as the Customer Happiness Coordinator at Summersalt since 2020. In this role, she focuses on enhancing customer satisfaction and engagement, leveraging her background in customer-facing positions. Her responsibilities include addressing customer inquiries, resolving issues, and ensuring a positive experience for all customers.
Previous Experience in Non-Profit Sector
Prior to her role at Summersalt, Kim Byrne worked extensively in the non-profit sector. She served as a Volunteer Coordinator, Coach, and Mentor at Special Olympics North Carolina from 2014 to 2018. Additionally, she held multiple positions at Special Olympics New York, including Program Specialist, Associate Director of Program, and Program Assistant, where she contributed to program development and donor management.
Background in Marketing and Administration
Kim Byrne has a strong background in online marketing and administrative roles. She worked at Friends of Port Rowing as a Coach, Content Marketing, and Social Media Administrator from 2018 to 2019. Furthermore, she served as the Aquatics Administrator at The Village Club of Sands Point from 2013 to 2018, where she managed various administrative tasks.
Education and Expertise
Kim Byrne holds a Bachelor of Arts in International/Global Studies from Elon University, where she studied from 2014 to 2018. She also studied at the University of International Business and Economics, achieving a Study Abroad experience in 2016. Her education emphasizes a global perspective, which complements her expertise in business development within the non-profit and retail sectors.