Rebecca Brown

Rebecca Brown

Customer Happiness Team Lead @ Summersalt

About Rebecca Brown

Rebecca Brown serves as the Customer Happiness Team Lead at SUMMERSALT and has extensive experience in counseling and mental health, having worked in various roles since 2015. She holds a Master of Arts in Counseling from Covenant Theological Seminary and has over 20 years of experience working with diverse populations.

Work at Summersalt

Rebecca Brown has served as the Customer Happiness Team Lead at Summersalt since 2019. In this role, she focuses on enhancing customer satisfaction and ensuring a positive experience for clients. Her responsibilities include managing customer inquiries and feedback, as well as implementing strategies to improve service delivery. Her tenure at Summersalt has contributed to the company's commitment to customer-centric practices.

Education and Expertise

Rebecca Brown holds a Master of Arts in Counseling (MAC) from Covenant Theological Seminary, where she studied Mental Health Counseling from 2019 to 2022. She also earned a Bachelor of Science in Occupational Therapy from the University of Alabama at Birmingham, completing her studies from 1998 to 2000. Additionally, she pursued Pre-Occupational Therapy Studies at Auburn University from 1996 to 1998. Her educational background equips her with a strong foundation in mental health and therapeutic practices.

Background

Rebecca Brown has over 20 years of experience working with diverse populations, including youth, college students, families, and educators. Her career includes a significant period in private schools, where she developed skills in counseling and support. Prior to her current roles, she worked as Campus Staff for RUF (Reformed University Fellowship) in Lincoln, Nebraska, from 2015 to 2019, and as a Counseling Intern at St. Louis Counseling Center from 2021 to 2022.

Counseling Services Provided

Rebecca Brown provides counseling services both in person and online within Missouri. Her work as a Counselor/Therapist at The Marriage & Family Institute since 2022 allows her to support clients through various challenges. She has completed over 60 hours of required training and supervision as a lay counselor, enhancing her qualifications to assist individuals and families effectively.

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