Amit Naik
About Amit Naik
Amit Naik is a Senior Manager of Retentions at Sun Direct TV Pvt Ltd, with a background in customer service and project management across various companies in India. He has held positions at Reliance Communications, Page Point Services, Aircel, and [24]7.ai, and he earned an MBA from IIBM Institute of Management.
Current Role at Sun Direct TV
Amit Naik serves as a Senior Manager in Retentions at Sun Direct TV Pvt Ltd. He has held this position since 2012. His responsibilities include managing customer retention strategies and overseeing related operations in Hyderabad, Telangana, India.
Previous Experience in Telecommunications
Amit Naik has extensive experience in the telecommunications sector. He worked at Aircel as an Assistant Manager in Customer Service Delivery from 2009 to 2012. Prior to that, he was a Project Manager at Page Point Services for one year from 2006 to 2007. His career began at [24]7.ai, where he served as a Team Leader from 2004 to 2006.
Early Career and Customer Service
Amit Naik began his career in customer service at [24]7.ai, where he worked as a Team Leader for two years. He then transitioned to Reliance Communications, serving as an Assistant Manager in Customer Service Delivery from 2007 to 2009. This experience laid the foundation for his subsequent roles in customer service and management.
Educational Background
Amit Naik holds a Master of Business Administration (MBA) degree from the IIBM Institute of Management. He completed this program from 2010 to 2011. His education has equipped him with the skills necessary for his roles in management and customer service.