Yanely N.
About Yanely N.
Yanely N. is an IT Support Specialist with a background in computer forensics and security. She has experience working in various roles, including help desk support and employee onboarding, across multiple organizations since 2018.
Work at SunFire
Yanely N. has been employed at SunFire, Inc. as an IT Support Specialist since 2021. In this role, she provides technical support and assistance to ensure the smooth operation of IT systems. Her responsibilities include troubleshooting issues, maintaining hardware and software, and supporting users with various technology-related inquiries.
Previous Employment Experience
Before joining SunFire, Yanely N. worked at the City of Dubuque, Iowa, as a Help Desk Support Technician from 2019 to 2021. She provided support to city employees and resolved technical issues. Prior to that, she held positions at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas, where she served as a New Employee Onboarding Coordinator from 2018 to 2019 and as an IT Help Desk Analyst in 2018.
Education and Expertise
Yanely N. earned a Bachelor of Science degree in Computer Forensics and Security from the University of Dubuque, where she studied from 2013 to 2017. In addition to her formal education, she is currently enhancing her skills in Web and Visual Design through a program at Skillcrush, which she began in 2020.
Career Development
Yanely N. has focused on developing her career in IT support and design. Her experience spans various roles in technical support and onboarding, allowing her to build a diverse skill set. She continues to pursue further education in design to complement her IT expertise.