Torian Figures
About Torian Figures
Torian Figures is the NOCC Data Manager at Sunnova Energy in Houston, Texas, with a background in Industrial Technology from the University of Arkansas at Pine Bluff.
Company
Torian Figures currently works at Sunnova Energy, based in Houston, Texas. He has been with the company since 2014 and serves as the NOCC Data Manager. Sunnova Energy is known for its work in providing residential solar and energy storage services.
Title
Torian Figures holds the position of NOCC Data Manager at Sunnova Energy. In this role, he is responsible for multiple duties including data management, team coordination, and liaising between departments to ensure workflow requirements are met.
Previous Employment
Before joining Sunnova Energy, Torian Figures worked at Xerox as a Call Center Supervisor. He was with Xerox from 2008 to 2014, working primarily in the Houston, Texas area. His responsibilities included supervising call center operations and ensuring efficient service delivery.
Education and Expertise
Torian Figures graduated from the University of Arkansas at Pine Bluff, where he studied Industrial Technology/Technician. He earned a Bachelor of Science (BS) degree after five years of study from 2002 to 2007. His education provided him with a strong foundation in industrial technology and technical expertise.
Professional Contributions at Sunnova Energy
At Sunnova Energy, Torian Figures has actively contributed to the company's success. He played a pivotal role in developing and leading a team of partner-dedicated agents. Additionally, he utilized Salesforce.com to create solar system quotes and contractual agreements. He also worked closely with upper management to research solutions for special escalated cases and act as a liaison between IT and Customer Operations to ensure proper testing for workflow requirements.