Bruce Smith
About Bruce Smith
Bruce Smith is the National Technical Help Desk Manager at Sunoco, where he has worked since 2011. He previously held positions as a Senior Systems Analyst and Consultant at International Micro Systems and as a Senior Systems Analyst at Sunoco.
Work at Sunoco
Bruce Smith has been employed at Sunoco since 2004. He initially served as a Retail Technology Senior Systems Analyst for seven years, where he focused on enhancing retail technology systems. In 2011, he transitioned to the role of National Technical Help Desk Manager. In this position, he oversees the technical support operations, ensuring efficient service delivery and support for Sunoco's systems and technologies. His tenure at Sunoco spans over 19 years, contributing to the company's technological advancements.
Education and Expertise
Bruce Smith holds a Bachelor of Arts degree from Salisbury University, which he attended from 1987 to 1991. He later pursued a Master of Science in Information Systems at Widener University, completing his studies from 2003 to 2008. His educational background provides him with a solid foundation in both the theoretical and practical aspects of information systems, enhancing his capabilities in technical management and systems analysis.
Background
Before joining Sunoco, Bruce Smith worked at International Micro Systems (IMS) as a Senior Systems Analyst and Consultant from 1995 to 2004. During his nine years at IMS, he gained extensive experience in systems analysis and consulting, which equipped him with skills applicable to his later roles in retail technology and technical support management.
Professional Experience
Bruce Smith's professional experience spans over two decades in the field of information systems and technical support. His roles have included significant responsibilities in systems analysis, consulting, and management. His current position as National Technical Help Desk Manager at Sunoco highlights his expertise in overseeing technical operations and providing support for complex systems.