Anna Bindrim
About Anna Bindrim
Anna Bindrim is a Customer Success Specialist at Sunrun, where she manages over 100 solar projects, ensuring customer satisfaction from agreement to activation. She has a background in education and project management, with previous roles in teaching and office management.
Work at Sunrun
Anna Bindrim has been employed at Sunrun as a Customer Success Specialist since 2022. In this role, she manages over 100 projects from customer agreement to solar system activation. Her responsibilities include ensuring a satisfactory customer experience and coordinating home upgrades to guarantee timely delivery of completed solar projects. Anna has also increased project visibility by 47% through the use of a Google Sheet, which has contributed to a higher rate of task completion.
Education and Expertise
Anna Bindrim earned a Bachelor's degree in Education/Teaching of Individuals with Hearing Impairments Including Deafness from the University of North Carolina at Greensboro. She attended the university from 2016 to 2020, completing her studies in four years. This educational background has equipped her with skills relevant to her roles in customer success and project management within the solar industry.
Background
Prior to her current position at Sunrun, Anna Bindrim held various roles that contributed to her professional development. She worked as a Teacher at the Virginia School for the Deaf and the Blind from 2020 to 2022. Before that, she served as the Office Manager at Bindrim Testing and Educational Services from 2017 to 2020. Additionally, she was the Director at Greensboro Montessori School from 2016 to 2018 and worked as a Sales Executive at Jos. A. Bank Clothiers from 2013 to 2015.
Achievements
In her role as a Customer Success Specialist, Anna Bindrim has developed organizational systems for five separate projects to enhance efficiency. Her experience in the solar industry includes managing communication with clients and cross-functional teams, which has been integral to her success in project management. Her ability to increase project visibility and streamline processes demonstrates her commitment to improving customer experiences.