Cathy Martinez
About Cathy Martinez
Cathy Martinez serves as the Manager of Workforce Management at Sunrun in Denver, Colorado, where she has worked since 2019. She has a background in workforce management and operations, with extensive experience from her previous roles at Dish Network.
Work at Sunrun
Cathy Martinez has been serving as the Manager of Workforce Management at Sunrun since 2019. Based in Denver, Colorado, she oversees a specialized team of Workforce Planning Managers. Her role supports all functions of Workforce Management for both Sunrun and Vivint Solar's Customer Care Organization. Cathy is responsible for critical areas such as Forecasting, Capacity Planning, and Real-Time Adherence (RTA), ensuring efficient operations within the customer care framework.
Career at Dish Network
Before joining Sunrun, Cathy Martinez had an extensive career at Dish Network, where she worked for over a decade. Her roles included Operations Analyst, Customer Service Representative, Operations Supervisor, and Workforce Manager. Cathy began her tenure at Dish Network in 2004 and progressed through various positions until 2019, gaining significant experience in workforce management and operations.
Education and Expertise
Cathy Martinez holds a Bachelor's Degree in Business Management, Marketing, and Related Support Services from Colorado State University, where she studied from 2012 to 2016. Additionally, she studied Medical Radiologic Technology/Science with a focus on Radiation Therapy at Missouri Southern State University from 2000 to 2002. Her educational background equips her with a diverse skill set applicable to her roles in workforce management and operations.
Background
Cathy Martinez completed her high school education at Joplin High School in Joplin, Missouri, graduating in 2000. Her early career began at Dish Network, where she held various positions that contributed to her professional development. This foundation laid the groundwork for her later roles in workforce management and operations.