Eric Fisher, Rpcv
About Eric Fisher, Rpcv
Eric Fisher is an author and customer care case manager at Sunrun, where he has worked since 2021 in Denver, Colorado. He has a diverse background in customer service, management, and small business development, with previous roles at DISH Network and Stevinson Automotive.
Work at Sunrun
Eric Fisher has been employed at Sunrun since 2021, serving as an Author and Customer Care Case Manager in Denver, Colorado. In this role, he manages customer inquiries and escalations, providing support through various communication channels. Prior to his current position, he worked as a Customer Service Specialist at Sunrun from 2019 to 2021, where he gained valuable experience in customer service operations.
Previous Experience at DISH Network
Before joining Sunrun, Eric Fisher worked at DISH Network as a Customer Service Loyalty Representative and Retention Specialist from 2011 to 2019. During his eight years at DISH Network, he focused on customer retention strategies and loyalty programs, enhancing customer satisfaction and engagement.
Education and Expertise
Eric Fisher studied at the United States Peace Corps, where he received training in small business development, language, and cultural training. He also holds a Bachelor of Business Administration (BBA) from the State University of New York College at Plattsburgh, where he studied Business Administration and Management. Additionally, he achieved an Associate of Science in Business Administration from SUNY Ulster.
Management Experience
Eric Fisher has over fifteen years of management experience, which includes business ownership, financial management, and staff training. His background includes roles such as Store Manager at Bradley Petroleum Inc. and Service Writer at Stevinson Automotive, where he developed skills in dealership functions, sales, service writing, shop dispatch, parts management, and inventory management.
Authorship and Publications
Eric Fisher is also an author and has published works that are accessible through his personal website. His writing reflects his diverse experiences and insights gained throughout his career, particularly in customer service and business management.