Heidi Heck
About Heidi Heck
Heidi Heck serves as the Vice President of Customer Experience and Sales Operations at Sunrun, bringing over 13 years of experience in sales enablement leadership. Her career includes significant roles at Vivint Solar and Sunrun, where she has demonstrated a strong ability to enhance sales processes and lead cross-functional teams.
Current Role at Sunrun
Heidi Heck serves as the Vice President of Customer Experience and Sales Operations at Sunrun. She has held this position since 2023. In her role, she focuses on enhancing customer interactions and optimizing sales processes. Her leadership aims to drive efficiency and improve overall sales performance within the organization.
Previous Experience at Sunrun
Prior to her current role, Heidi worked at Sunrun as the Senior Director of Customer Experience and Sales Operations from 2022 to 2023. She also served as the Director of Sales Operations for a brief period in 2022. During her time at Sunrun, she contributed to the development of sales strategies and operational improvements.
Experience at Vivint Solar
Heidi Heck held multiple positions at Vivint Solar, including Senior Manager of Inside Sales from 2020 to 2022 and Inside Sales Operations Manager from 2015 to 2020. In these roles, she focused on sales enablement and operational efficiency, leveraging her extensive experience in sales leadership.
Educational Background
Heidi studied Business Administration, Management, and Operations at Bellevue College from 2005 to 2006. She also attended Utah State University, where she studied Business/Generals from 2004 to 2005. Her educational background supports her expertise in sales operations and management.
Sales Operations Expertise
With over 13 years of experience in sales enablement leadership, Heidi has a proven track record in executing high-level sales operations. She specializes in developing and leading cross-functional teams, removing barriers, and streamlining processes to enhance sales conversions. Her advocacy for innovative sales tools reflects her commitment to improving sales effectiveness.