Jennifer Jones
About Jennifer Jones
Jennifer Jones is a Performance Applications Manager at Sunrun, where she has worked since 2020. She has held various roles in the technology and service sectors, including positions at Sears Holdings Corporation, Kiddie Kandids, and Vivint Smart Home.
Work at Sunrun
Jennifer Jones has been employed at Sunrun as a Performance Applications Manager since 2020. In this role, she is responsible for overseeing performance applications within the company. Her work is based in Lehi, Utah, where she has contributed to the company's operational efficiency and performance metrics for four years.
Previous Experience at Sears Holdings Corporation
Prior to her current role, Jennifer worked at Sears Holdings Corporation as a CAC Lead from 2011 to 2012. During her one-year tenure, she focused on customer assistance and support, contributing to the company's customer service initiatives.
Career at Vivint Smart Home
Jennifer Jones held multiple positions at Vivint Smart Home. She served as a Field Service Workforce Capacity Supervisor from 2016 to 2017 and then as a Field Service Workforce Capacity Manager from 2017 to 2018. Her responsibilities included managing workforce capacity and optimizing service delivery in the Provo, Utah area. Additionally, she worked as a Field Service System Support Specialist from 2013 to 2016 and as a Service Support Professional from 2012 to 2013.
Education and Expertise
Jennifer studied at Oregon State University, where she earned a Bachelor of Science in Business Information Systems. She also attended Carteret Community College, achieving an Associate of Arts with a concentration in History. Her educational background supports her expertise in performance management and information systems.
Experience at Kiddie Kandids
Jennifer briefly worked as a Manager at Kiddie Kandids in 2012 for six months. In this role, she was involved in managing operations and customer interactions, contributing to the overall service experience.