Joe Patterson
About Joe Patterson
Joe Patterson is a Senior Field Service Coordinator at Sunrun, where he has worked since 2022. He has extensive experience in customer service and sales across various companies, including roles at Vivint Solar and FirstDigital Telecom.
Work at Sunrun
Joe Patterson has been employed at Sunrun since 2020, initially serving as an Inside Sales Representative for four years. In 2022, he transitioned to the role of Senior Field Service Coordinator, where he has worked for two years. His responsibilities likely involve overseeing field operations and ensuring customer satisfaction within the solar energy sector.
Previous Experience in Customer Service
Prior to his current role, Joe Patterson worked at Vivint Solar in various capacities, including Customer Service Supervisor and Program Interconnection Coordinator. His tenure at Vivint Solar spanned several positions from 2018 to 2020, where he developed skills in customer service management and training. He also worked at FirstDigital Telecom as a Customer Service Representative from 2017 to 2018.
Background in Telecommunications and Alarm Industries
Joe Patterson has a diverse background, having worked in both telecommunications and alarm industries. His experience includes roles at APX Alarm Security Solutions as Operations Manager and at Vivint Solar in multiple customer service positions. This varied experience has contributed to his strong understanding of customer service dynamics in different sectors.
Education and Skills
Joe Patterson studied at Lone Peak and Utah Valley State College. He possesses skills in deescalation techniques, which are essential for effective customer service interactions. Additionally, he has expertise in Search Engine Optimization (SEO) and analytical skills, enhancing his capabilities beyond traditional customer service roles.
Involvement with Boy Scouts of America
Joe Patterson was involved with the Boy Scouts of America from 2012 to 2015, serving in various roles such as Scoutreach Teacher and Shooting Sports Director. His experience in this organization reflects his commitment to community service and youth development.