Joseph Fraughton
About Joseph Fraughton
Joseph Fraughton is an Operations and Maintenance Dispatcher currently employed at Sunrun since 2024. He previously held positions at Wayfair, including B2B Manager and Customer Relations Manager, accumulating over eight years of experience in customer relations and business management.
Work at Sunrun
Joseph Fraughton currently serves as an Operations and Maintenance Dispatcher at Sunrun. He has been in this role since 2024, contributing to the company's operational efficiency and maintenance processes. His position involves coordinating maintenance activities and ensuring optimal performance of solar energy systems. The role is remote, allowing him to manage operations effectively from his location in the United States.
Previous Experience at Wayfair
Before joining Sunrun, Joseph Fraughton worked at Wayfair in various capacities. He served as a Customer Relations Manager from 2015 to 2023, where he focused on enhancing customer experience and managing client relationships. In 2023, he transitioned to the role of B2B Manager, where he worked for 10 months until 2024. His experience at Wayfair provided him with a strong foundation in customer service and business management.
Education and Expertise
The educational background of Joseph Fraughton is not specified in the provided information. However, his professional experience indicates a strong expertise in operations management and customer relations. His roles at Wayfair and Sunrun reflect his capability in managing operational tasks and fostering customer relationships in a remote work environment.
Background
Joseph Fraughton has a diverse professional background, primarily in operations and customer relations. His career began at Wayfair, where he spent eight years developing skills in customer management before moving into B2B operations. His current role at Sunrun marks a shift towards the renewable energy sector, where he applies his operational skills in a new context.