Leah Carlson
About Leah Carlson
Leah Carlson is an Associate Direct Marketing Representative at Sunrun, where she has worked since 2015. She has extensive experience in customer service, having held various roles at Sunrun and A Place for Mom.
Work at Sunrun
Leah Carlson has been employed at Sunrun since 2013, where she currently holds the position of Associate Direct Marketing Representative. In this role, she has contributed to the company's marketing efforts for nine years, working remotely. Additionally, she has served as a Customer Service Specialist at Sunrun for eleven years, focusing on enhancing customer experiences and providing support to clients in the Greater Los Angeles Area.
Previous Experience at A Place for Mom
Leah Carlson worked at A Place for Mom from 2018 to 2021, where she held two positions: Corporate Customer Service Coordinator and Corporate Customer Experience Coordinator. During her three years at the organization, she was responsible for improving customer service processes and ensuring a positive experience for clients.
Experience at Sitel
Before her tenure at A Place for Mom, Leah Carlson worked at Sitel from 2011 to 2012. In this role, she served as a Service Representative and Escalated Calls Supervisor. Her responsibilities included managing customer inquiries and supervising escalated calls to ensure effective resolution.
Career Timeline
Leah Carlson's career spans over a decade, beginning with her role at Sitel in 2011. She transitioned to Sunrun in 2013, where she has built a long-standing career. Her experience at A Place for Mom from 2018 to 2021 further highlights her commitment to customer service and experience management.