Les Briney
About Les Briney
Les Briney serves as a Collections Coordinator at Sunrun in the Greater Denver Area, where he has worked since 2020. With over 20 years of customer service experience and a strong background in logistics and account management, he demonstrates effective problem-solving and communication skills.
Work at Sunrun
Les Briney has been employed at Sunrun as a Collections Coordinator since 2020. In this role, he is responsible for managing collections processes and ensuring timely payments. His work contributes to the company's financial health and customer satisfaction. Based in the Greater Denver Area, he has utilized his extensive experience in customer service to enhance client interactions.
Customer Service Experience
With over 20 years of experience in customer service, Les Briney has developed a strong background in handling customer interactions and problem-solving. His previous roles have equipped him with the skills necessary to address various customer needs effectively. This extensive experience includes working as a Customer Service Representative at Staples, where he honed his ability to manage customer inquiries and resolve issues.
Previous Employment History
Before joining Sunrun, Les Briney worked at MJ Freeway from 2016 to 2020, where he served as a Billing Specialist, Collections, Logistics, and Tech Support. His decade-long tenure at Staples from 2006 to 2016 included roles as a Logistics Specialist and Account Analyst. This diverse employment history has provided him with a broad skill set applicable to his current position.
Education and Qualifications
Les Briney graduated from Eaglecrest High School, where he completed his General Studies and earned a High School Diploma between 1992 and 1996. This foundational education has supported his career development and provided him with essential skills for his roles in customer service and collections.
Skills and Expertise
Les Briney possesses a range of skills that enhance his effectiveness in his role. He has three years of experience as an Account Analyst, showcasing his analytical skills in financial reporting and account management. Additionally, he is bilingual, fluent in both English and Spanish, which allows him to communicate effectively with a diverse customer base. His experience includes dealing with chargebacks and managing irate customers, highlighting his conflict resolution abilities.