Lindsey B.
About Lindsey B.
Lindsey B. is a Project Manager at Sunrun, where she focuses on improving customer satisfaction metrics through strategic measurement. She has a diverse background in customer service and marketing, having held various roles in organizations such as Powderbird Helicopter Skiing and Wyndham Vacation Ownership.
Work at Sunrun
Lindsey B. currently serves as a Project Manager at Sunrun, a role she has held since 2023. In this position, she focuses on enhancing customer satisfaction metrics through strategic measurement. Prior to her current role, she worked as a Preferred Concierge at Sunrun from 2019 to 2022, where she contributed to customer engagement and service delivery. Lindsey has implemented a system to track Key Performance Indicators across the residential solar installation process, demonstrating her commitment to improving operational efficiency and customer experience.
Previous Experience in Customer Service
Before her tenure at Sunrun, Lindsey B. gained valuable experience in customer service roles. She worked as a Concierge at Stein Eriksen Lodge Deer Valley from 2017 to 2018, where she provided personalized services to guests in Park City, Utah. Additionally, she served as a Sales Concierge for Powderbird Helicopter Skiing for four months in 2018, focusing on marketing outreach. These roles equipped her with skills in customer relations and service excellence.
Career at Wyndham Vacation Ownership
Lindsey B. held multiple positions at Wyndham Vacation Ownership from 2012 to 2017. She began as an Advancement in Marketing Intern for three months in Las Vegas, NV, before moving into various supervisory roles. She served as In House Marketing Supervisor and Sales Operations Supervisor, overseeing marketing initiatives and sales operations across locations including Seattle, Leavenworth, WA, and Lake Tahoe, CA. Her experience at Wyndham contributed to her expertise in marketing and operational management.
Education and Expertise
Lindsey B. earned a Bachelor of Arts degree in Communications Studies with a focus on Marketing from the University of Michigan, where she studied from 2006 to 2010. This educational background provided her with foundational knowledge in communication strategies and marketing principles, which she has applied throughout her career in various roles. Her academic experience complements her professional journey in customer service and project management.
Background
Lindsey B. has a diverse professional background that spans over a decade. She began her career in athletic media relations at the University of Michigan from 2006 to 2010. Following her time at the university, she transitioned into the hospitality and marketing sectors, gaining experience in customer service, marketing, and project management. Her varied roles have equipped her with a broad skill set applicable to her current position at Sunrun.