Lindsey Mc Donald
About Lindsey Mc Donald
Lindsey McDonald is a Training Analyst specializing in Operational Excellence at Sunrun, where she has worked since 2020. With a diverse background in customer success and fraud analysis, she has held various roles in the solar and financial services industries.
Work at Sunrun
Lindsey Mc Donald has been employed at Sunrun since 2020, serving as a Training Analyst in the Operational Excellence department. In this role, she focuses on developing and implementing training programs aimed at enhancing operational efficiency within the company. Her experience in training and operational processes contributes to Sunrun's commitment to providing quality service in the solar energy sector.
Previous Experience in Solar Industry
Before joining Sunrun, Lindsey worked at Vivint Solar for five years, from 2015 to 2020, as a Customer Success Tier 1 Supervisor. In this position, she was responsible for overseeing customer service operations and ensuring customer satisfaction. Her experience in the solar industry has equipped her with valuable insights into customer relations and operational management.
Background in Financial Services
Lindsey's career includes a role at American Express as a Fraud Analyst from 2013 to 2015. In this capacity, she analyzed fraudulent activities and contributed to the development of strategies to mitigate risks. Additionally, she worked at Discover Financial Services as a Deposit Products Account Manager for 11 months in 2012-2013, where she managed customer accounts and provided support for deposit products.
Culinary Education and Experience
Lindsey studied Culinary Arts at the Oregon Culinary Institute from 2006 to 2007, where she achieved a culinary degree. Following her education, she worked at Temple Square Hospitality Corporation as a Sous Chef for five years, from 2007 to 2012. This experience in the culinary field provided her with skills in food preparation and kitchen management.
Contractor Recruitment Role
In 2015, Lindsey briefly worked at TaskEasy as a Contractor Recruitment professional for four months. In this role, she was involved in the recruitment process, helping to identify and onboard contractors for various projects. This position added to her diverse professional background, showcasing her adaptability across different industries.