Mario R. Cortes
About Mario R. Cortes
Mario R. Cortes is a Senior District Performance Manager at Sunrun, where he has worked since 2021. He holds a Bachelor of Science in Business Administration from Seton Hall University and is currently pursuing an MBA at Johnson & Wales University.
Work at Sunrun
Mario R. Cortes has served as the Senior District Performance Manager at Sunrun since 2021. In this role, he oversees performance metrics and operational efficiency within the New Jersey district. His responsibilities include monitoring key performance indicators (KPIs) and ensuring that the branch meets its operational targets. Under his leadership, the New Jersey branch has consistently ranked in the top 20% nationally.
Previous Experience at Vivint Solar
Prior to his current position, Mario worked at Vivint Solar as a District Performance Manager for a brief period in 2021. His tenure lasted two months, during which he focused on performance management in the New Jersey region. This role contributed to his expertise in the solar energy sector.
Education and Expertise
Mario R. Cortes holds a Bachelor of Science in Business Administration and Management from Seton Hall University, which he completed from 2003 to 2007. He is currently pursuing a Master of Business Administration (MBA) at Johnson & Wales University College of Professional Studies, starting in 2022. His educational background supports his managerial roles and operational strategies in the solar and service industries.
Professional Background
Mario has a diverse professional background, having worked in various managerial roles across different industries. He served as the NY Metro Regional Collections Manager at CSC ServiceWorks, as well as the District Manager of Operations at Aramark Uniform Services. His experience also includes roles in emergency medical services, where he worked as an Emergency Room Technician and an Emergency Medical Technician.
Achievements in Performance Management
Throughout his career, Mario has achieved significant milestones in performance management. Notably, he developed a universal training program for District Performance Managers across his company. In 2022, he led a project that resulted in a 30% reduction in the national pipeline backlog and improved customer experience, achieving a 100% target in OSAT survey scores.