Mark Harmon
About Mark Harmon
Mark Harmon is a Customer Success Manager at Sunrun, where he focuses on enhancing customer experience and workflow processes. He has a strong background in marketing and has previously held various roles in the solar and advertising industries.
Work at Sunrun
Mark Harmon currently serves as a Customer Success Manager at Sunrun, a position he has held since 2022. His role focuses on improving efficiency in customer interactions within the Bay Area. Prior to this, he worked as a Branch Pipeline Manager from 2020 to 2022, where he managed workflow processes to enhance customer experience. He also served as a Field Solar Consultant from 2018 to 2020 in Monterey Bay, California. His experience at Sunrun reflects his commitment to advocating for renewable energy.
Education and Expertise
Mark Harmon has a diverse educational background. He studied at Los Positas College from 1998 to 2000 and later attended Orange Coast College from 2004 to 2006. He also pursued studies at the University of Phoenix, focusing on Business, Management, Marketing, and Related Support Services from 2012 to 2013. This educational foundation supports his expertise in marketing and advertising, which contributes to his effectiveness in customer success roles.
Background
Before joining Sunrun, Mark Harmon worked at Clipper Magazine as an Area Sales Manager from 2005 to 2012. This seven-year tenure provided him with significant experience in sales and customer relations, which has been beneficial in his subsequent roles in the renewable energy sector. His career trajectory showcases a consistent focus on enhancing customer experiences and operational efficiency.
Achievements
Throughout his career, Mark Harmon has demonstrated a strong commitment to customer success and renewable energy advocacy. His roles at Sunrun have involved managing workflow processes and improving customer interactions, reflecting his dedication to enhancing the customer experience. His background in marketing and advertising has also played a crucial role in his professional achievements.