Matthew Haines
About Matthew Haines
Matthew Haines is a Network Administrator at Sunrun, where he has worked since 2020. He has a diverse background in IT support and network management, with previous roles at companies such as Staples, Human Services Management Corporation, and Guitar Center.
Work at Sunrun
Matthew Haines has been employed at Sunrun as a Network Administrator since 2020. In this role, he is responsible for monitoring and tuning network monitoring tools, ensuring the security and availability of network systems. He also participates in and runs Disaster Recovery Drills, contributing to the company's Business Continuity efforts. Prior to his current position, he held various roles at Sunrun, including Senior Desktop Support Specialist and Desktop Support Specialist, accumulating a total of four years of experience within the organization.
Previous Employment Experience
Matthew Haines has a diverse work history in the IT and customer service sectors. He worked at Staples as a Senior Certified EasyTech for four months in 2012 and later as a Resident EasyTech for two months in the same year. He served as an IT Support Assistant at Human Services Management Corporation and Evergreen Center from 2015 to 2016. Additionally, he worked as a Guitar Sales Associate at Guitar Center for eight months in 2016. His experience spans various roles that have contributed to his technical and customer service skills.
Education and Expertise
Matthew Haines studied at Blackstone Valley Tech High School, where he focused on Information Technology. He completed a Certificate of Course Completion from 2006 to 2010. His educational background has provided him with foundational knowledge and skills applicable to his career in IT, particularly in network administration and support roles.
Professional Responsibilities
In his current role as a Network Administrator, Matthew Haines is involved in researching and recommending software, hardware, and tools to meet business objectives. He develops and implements both short and long-range enhancements to Business Continuity efforts. Furthermore, he reviews IT vendor proposals and invoices to ensure that services are delivered effectively and managed within budget constraints.