Mo Yates
About Mo Yates
Mo Yates is a Field Support Manager at Sunrun, having previously held roles such as CX Diagnostic Supervisor and Diagnostic Case Manager at the same company. With experience in sales and team leadership, Yates has worked in various capacities across multiple organizations since 2018.
Work at Sunrun
Mo Yates currently holds the position of Field Support Manager at Sunrun, a role he has occupied since 2023. Prior to this position, he served as a CX Diagnostic Supervisor for two years, from 2021 to 2023, in Lehi, Utah. In his current role, he focuses on providing support and solutions within the field operations of the company.
Previous Experience in Customer Experience
Before joining Sunrun, Mo Yates worked at Vivint Solar as a Diagnostic Case Manager from 2020 to 2021 in Lehi, Utah. His experience in customer experience roles continued at Vantage Marketing, where he was a Sales Representative for three months in 2021 in California. These positions contributed to his expertise in customer service and operational support.
Background in Leadership Roles
Mo Yates has a background in leadership, having worked as a Shiftlead Hiring Facilitator at Topgolf from 2018 to 2019 in Midvale, Utah. In this role, he was responsible for overseeing hiring processes and facilitating team operations, which enhanced his management skills and experience in a fast-paced environment.
Education and Training
Mo Yates completed his secondary education at Jordan High School. His educational background laid the foundation for his subsequent career in customer service and management roles across various industries.