Morgan Yates
About Morgan Yates
Morgan Yates serves as a Field Performance Supervisor at Sunrun, where he has worked since 2021. He previously held positions at Vivint Solar and Vantage Marketing, contributing to his expertise in solar system management and customer service.
Current Role at Sunrun
Morgan Yates serves as a Field Performance Supervisor at Sunrun, a position held since 2021. In this role, Morgan supervises a team of Diagnostic Case Managers. The team's primary focus is on reducing the backlog of solar system issues, ensuring efficient resolution of customer concerns. Morgan's responsibilities include coordinating the scheduling of technician appointments with customers, facilitating timely interventions for solar system maintenance.
Previous Experience at Vivint Solar
Before joining Sunrun, Morgan Yates worked at Vivint Solar as a Scheduling Specialist from 2020 to 2021. This role was based in Lehi, Utah, where Morgan was responsible for managing the scheduling of technician appointments. This experience provided valuable insights into customer service and operational efficiency within the solar industry.
Experience at Vantage Marketing
In 2021, Morgan Yates briefly worked as a Sales Representative at Vantage Marketing in California. This position lasted for three months and contributed to Morgan's understanding of sales dynamics and customer engagement strategies within a competitive market.
Educational Background
Morgan Yates completed education at Shenendehowa High School. This foundational education provided the groundwork for Morgan's subsequent career in the solar and marketing industries.