Natalie Velasquez
About Natalie Velasquez
Natalie Velasquez is a Project Operations Supervisor at Sunrun, with extensive experience in the solar industry, having previously worked in various roles at Vivint Solar. She has a background in customer service and compliance, and she holds a degree from Utah Valley University.
Current Role at Sunrun
Natalie Velasquez has been serving as a Project Operations Supervisor at Sunrun since 2019. In this role, she is responsible for overseeing various operational processes and ensuring efficient project execution. Her position involves managing compliance with regulatory standards and enhancing the overall customer experience.
Previous Experience at Vivint Solar
Prior to her role at Sunrun, Natalie Velasquez held multiple positions at Vivint Solar. She worked as a Click Support Dispatcher for 7 months in 2015, followed by a role as a Scheduling Professional for 7 months. From 2016 to 2017, she served as a Loan Processing Technician for one year. Additionally, she was a Processing QA Technician from 2017 to 2019 and a Processing Team Lead for 9 months in 2019.
Background in Phlebotomy
Before her tenure at Vivint Solar, Natalie Velasquez worked as a Phlebotomist at Grifols for 9 months in 2012 and 2013. This role involved drawing blood and managing patient interactions in the Salt Lake City Metropolitan Area.
Education and Training
Natalie Velasquez studied at Utah Valley University from 2013 to 2016, completing a three-year program. Her education has contributed to her professional development and expertise in project operations and customer service.
Operational Responsibilities
In her current role and previous positions, Natalie Velasquez has been involved in various operational responsibilities. She provides feedback based on monthly and quarterly trend reviews, coordinates with external audit groups, and oversees Sarbanes-Oxley compliance checkpoints. Additionally, she manages the mailing of over 200 parcels weekly and oversees check payment processing.