Ryan Gray
About Ryan Gray
Ryan Gray is a Customer Experience Manager with over 10 years of experience in business management and development. He has worked in various roles across multiple companies, including Sunrun and Pioneer Landscape Centers, and holds a Bachelor of Arts in Economics and Spanish from Colorado State University.
Current Role as Customer Experience Manager
Ryan Gray currently serves as the Customer Experience Manager at Sunrun, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and streamlining processes to improve overall service delivery. His responsibilities include managing customer interactions and ensuring that the company's service standards are met. His experience in project coordination and customer success contributes to his effectiveness in this position.
Previous Experience at Sunrun
Prior to his current role, Ryan Gray worked at Sunrun as a Project Coordination Manager for six months in 2021. During this time, he was involved in coordinating various projects, contributing to operational efficiency. His tenure at Sunrun provided him with valuable insights into the company's operations and customer engagement strategies.
Background in Business Management and Development
Ryan Gray has over 10 years of experience in business management and development across multiple sectors, including retail sales and finance. His extensive background equips him with the skills necessary to navigate complex business environments and implement effective strategies for growth. His experience spans various roles that have contributed to his understanding of market dynamics.
Education and Expertise in Economics and Spanish
Ryan Gray studied at Colorado State University, where he earned a Bachelor of Arts (BA) in Economics and Spanish. His educational background provides him with a solid foundation in economic principles and enhances his bilingual communication skills. This expertise allows him to engage effectively with diverse clientele and contribute to business development initiatives.
Skills in Reporting Systems and Technology
Ryan Gray possesses expertise in developing and managing reporting systems utilizing platforms such as Salesforce, Pipedrive, Zendesk, and Microsoft Excel. His ability to create new systems and reporting procedures has been instrumental in enhancing company efficiency. This skill set supports his focus on expansion and profit maximization within the organizations he has worked for.