Scott Cohen
About Scott Cohen
Scott Cohen serves as the Team Lead for Mobile Device Management at Sunrun, where he has worked since 2019. He has a background in information technology, asset management, and music performance, with experience in desktop support and mobile device management.
Work at Sunrun
Scott Cohen has been with Sunrun since 2019, currently serving as Team Lead for Mobile Device Management. His role involves overseeing mobile device management operations and ensuring effective asset management. Prior to this position, he worked as an Information Technology Asset Manager at Sunrun Solar from 2019 to 2020 and as part of the Information Technology - Site and Desktop Support Services team from 2020 to 2021. During his time at Sunrun, he authored manuals and FAQs to facilitate team training and has been recognized with multiple goal-driven accolades.
Education and Expertise
Scott Cohen studied at Syracuse University, where he earned a Bachelor of Arts in Music Performance from 1989 to 1994. He furthered his education at Metropolitan State University of Denver, focusing on Computer and Information Systems and Support Services, achieving a GPA of 3.666 from 2001 to 2002. His expertise includes desktop and laptop OS imaging, mobile device management using VMWorkspace and Samsung Knox, and managing authentication and group policies for user accounts.
Background
Before joining Sunrun, Scott Cohen gained experience at IBM, where he was recognized as Employee of the Year in 2017 while working in the Hardware Customer Assistance Team. He has a strong background in IT support and asset management, which has been instrumental in his roles at Sunrun. His current position as Team Lead - Mobile Device Management reflects his extensive experience in managing mobile devices and supporting organizational IT needs.
Certifications and Skills
Scott Cohen holds a CompTIA Network+ certification, obtained on February 7, 2019. He is skilled in various IT management tools, including SNOW, Remedyforce, and Google Suite, which he uses for asset management, service analytics, and ticket queue management. Additionally, he conducts administrative telephony tasks for iPhones and iPads with AT&T and Verizon, showcasing his comprehensive skill set in mobile device management.