Timothy Miller
About Timothy Miller
Timothy Miller is a Project Coordinator at Sunrun, where he manages over 250 customer projects using Salesforce. He has a background in customer service and holds a B.S. in Business Administration from the University of Wisconsin-Stout.
Work at Sunrun
Timothy Miller has been employed at Sunrun as a Project Coordinator since 2018. In this role, he manages a pipeline of over 250 customer projects, ensuring effective coordination throughout the entire project life-cycle. He utilizes Salesforce to track and oversee project progress, employing various resources and departments to enhance efficiency. His responsibilities include guiding customers through the complexities of solar technology, ensuring they are well-informed about processes and project developments.
Previous Experience
Prior to his current role at Sunrun, Timothy Miller worked at Bridgepoint Education as an Enrollment Services Advisor from 2017 to 2018. His experience also includes positions at Silver Dollar Bar & Grill as a Cook from 2015 to 2016 and at Pizza Hut as a Server from 2014 to 2016. These roles contributed to his customer service skills and ability to work in fast-paced environments.
Education and Expertise
Timothy Miller studied at the University of Wisconsin-Stout, where he earned a Bachelor of Science in Business Administration from 2011 to 2015. His academic background in Business Administration and Management has equipped him with the skills necessary for project coordination and customer engagement in his current role.
Customer Engagement Strategies
In his position at Sunrun, Timothy Miller serves as the main point of contact for customers. He focuses on ensuring a positive experience by keeping customers informed throughout the project. His approach includes clear and concise communication to help customers navigate the complexities of solar technology, which is essential for maintaining customer satisfaction and retention.