Victoria Espino
About Victoria Espino
Victoria Espino serves as the Supervisor of Digital Engagement at Sunrun, where she has worked since 2022. She has a diverse background in customer service and digital communication, having held various roles at Sunrun and other companies over the years.
Current Role at Sunrun
Victoria Espino serves as Supervisor of Digital Engagement at Sunrun, a position she has held since 2022. In this role, she focuses on enhancing customer interaction and satisfaction through effective digital engagement strategies. Her responsibilities include overseeing digital communication processes and ensuring consistent service quality. Espino's work contributes to the overall efficiency of the team and the satisfaction of Sunrun's customers.
Previous Experience at Sunrun
Espino has a diverse background at Sunrun, where she held several positions before becoming Supervisor of Digital Engagement. She worked as a Team Lead from 2020 to 2021, a Vendor Relations Specialist from 2021 to 2022, and a Social Media Specialist from 2018 to 2020. In these roles, she developed training programs for new hires and played a key role in streamlining digital communication processes.
Professional Background
Before her tenure at Sunrun, Victoria Espino worked at Conduent as a Team Support Coach from 2015 to 2017. She also gained experience as a Customer Service Representative at Dish Network in 2015 and as a Caregiver at Bonaventure Senior Living from 2014 to 2015. These roles provided her with a foundation in customer service and team support.
Education and Training
Victoria Espino studied Sociology at Adams State University from 2013 to 2014. She completed her high school education prior to this. Her academic background supports her understanding of social dynamics, which is beneficial in her roles focused on customer engagement and team management.