Sarah Lewis
About Sarah Lewis
Sarah Lewis is a Learning and Development Specialist at Superior Propane, where she has worked since 2016. With a background in sales and training, she focuses on creating effective learning materials and targeted training programs to enhance customer experiences.
Work at Superior Propane
Sarah Lewis has held multiple roles at Superior Propane since joining the company in 2008. She began her career as a Customer Service Representative, transitioning to Sales Support Specialist from 2009 to 2012. She then served as Inside Sales Lead for the Western region from 2012 to 2014. After a brief tenure as Trainer for Residential and Small Commercial Sales in 2014-2015, she worked as a Training Specialist for Sales and Service until 2016. Currently, she is a Learning and Development Specialist, a position she has held since 2016.
Education and Expertise
Sarah Lewis earned a Bachelor of Arts in Business Administration from Bennett College for Women, completing her studies from 2004 to 2008. This educational background has equipped her with the foundational knowledge necessary for her roles in sales and training within Superior Propane. Her expertise lies in developing targeted training programs that enhance customer service and sales capabilities.
Training and Development Initiatives
In her current role as Learning and Development Specialist, Sarah Lewis collaborates with various levels of management, including VPs and Directors, to create effective learning materials. She focuses on enabling team members to deliver exceptional customer experiences through targeted training programs. Her work includes both face-to-face and virtual instructor-led training sessions designed to enhance the skills and knowledge of team members.
Career Progression
Sarah Lewis has demonstrated a clear career progression within Superior Propane, moving from customer service to sales support and eventually into training and development. Each role has contributed to her understanding of the company’s operations and customer needs, allowing her to develop learning strategies tailored specifically for Sales and Management teams.