Pramit Ghimire
About Pramit Ghimire
Pramit Ghimire is an IT Support Specialist with over 10 years of experience in the IT industry, currently working at Superna in Ottawa, Ontario. He specializes in system administration, troubleshooting, and infrastructure management, with expertise in IBM technologies and a strong background in networking and virtualization.
Work at Superna
Pramit Ghimire has been employed at Superna as an IT Support Specialist since 2020. In this role, he is responsible for monitoring and managing system performance, as well as participating in hardware upgrades as necessary. He designs and develops system architecture and specifications based on client requirements and conducts user testing to ensure functionality. His position requires collaboration with account teams, partners, and customers to support sales team objectives and effectively leverage corporate resources.
Education and Expertise
Pramit Ghimire holds a Bachelor’s Degree in Computer Engineering from Nepal Engineer College. He possesses over 10 years of experience in the IT industry, specializing in various roles including Enterprise IT Support Engineer, Infrastructure Engineer, and Storage Area Network Administrator. His expertise spans multiple technology platforms, including storage, data protection, and cloud systems, which he applies to meet customer needs.
Technical Skills and Proficiencies
Pramit Ghimire is proficient in managing IBM System p, System x, and blade center administration and troubleshooting. He has extensive experience with Tivoli Storage Manager, IBM PowerVM, and PowerHA. His skills also include Linux command line usage, networking setup including IP, DNS, and NTP, and familiarity with Windows Server and Client Operating systems. He is experienced in virtualization within VMware environments and virtual machine deployment.
Networking and System Administration
Pramit Ghimire demonstrates strong troubleshooting skills in networking, operating systems, and file sharing. He is experienced in SAN and NAS systems, NFS, CIFS, Active Directory, and TCP/IP configuration networking. His responsibilities include the maintenance of AIX/UNIX operating systems, which encompasses installation, configuration management, and system monitoring for a 24/7 infrastructure.
Client Support and Training
In his current role, Pramit Ghimire provides training and technical support for clients with varying levels of IT knowledge. He leads technical sales calls, configures, and documents software, hardware, and service solutions to meet customer and sales objectives. He also engages in routine preventative measures for critical systems and collaborates with other support engineers to address problems effectively.