Surajit Pan
About Surajit Pan
Surajit Pan is an Install Support Technician with a background in designing and implementing business application solutions. He has experience in improving business workflows and end-user efficiency, and has worked for companies like IBM and Superna.
Work at Superna
Surajit Pan has been employed at Superna as an Install Support Technician since 2020. In this role, he focuses on providing technical support and solutions related to installation processes. His responsibilities include troubleshooting, resolving issues, and ensuring a smooth installation experience for clients. His tenure at Superna has been marked by his commitment to enhancing customer satisfaction through effective support.
Previous Experience at IBM
Before joining Superna, Surajit Pan worked at IBM as a Data Specialist from 2016 to 2018 in the Kolkata Area, India. During his time at IBM, he gained valuable experience in data management and analysis. His role involved working with various data systems and contributing to projects that required a strong understanding of data processes and technologies.
Education and Expertise
Surajit Pan holds a Master’s Degree in Information Technology from the Indian Institute of Engineering Science and Technology, Shibpur. His educational background has equipped him with a solid foundation in IT principles and practices. He is known for his expertise in designing and implementing line of business application solutions, which enhances business workflows and improves end-user efficiency.
International Client-Facing Experience
Throughout his career, Surajit Pan has participated in multiple international client-facing assignments. These experiences have allowed him to develop strong communication and problem-solving skills while working with diverse clients across different regions. His ability to engage with clients globally has contributed to his effectiveness in delivering technical support and solutions.