Alejandro Massuet, Itil4 Strategist, Pmp, Psm, Mcp
About Alejandro Massuet, Itil4 Strategist, Pmp, Psm, Mcp
Alejandro Massuet is an experienced IT Infrastructure & Operations Senior Manager at Supernus Pharmaceuticals, Inc., with over 20 years in IT services and management. He is known for implementing innovative technologies to improve business productivity and has a strong background in ITIL Service Management practices.
Work at Supernus Pharmaceuticals
Alejandro Massuet currently serves as the IT Infrastructure & Operations Senior Manager at Supernus Pharmaceuticals, Inc., a position he has held since 2022 in Rockville, Maryland. Prior to this role, he was the Information and Technology Manager at the same company from 2019 to 2022. In these roles, he has focused on enhancing IT infrastructure and operations to support the company's objectives.
Education and Expertise
Alejandro Massuet holds a Bachelor's degree in Computer/Information Technology Administration and Management from Instituto Universitario Politecnico de las Fuerzas Armadas, where he studied from 1989 to 1996. He also earned a Diploma in Business Administration and Management from IESA in 2015. His educational background supports his expertise in IT services and management, particularly in digital transformation and innovation.
Background
Alejandro Massuet has over 20 years of experience in IT services and management. He began his career at Empresas Polar, where he worked in various roles from 1998 to 2016, including IT Support Analyst, IT End User Coordinator, and IT End User Support Manager. He also served as a Project Manager at the Inter-American Development Bank from 2018 to 2019 in the Washington D.C. Metro Area.
Achievements
Alejandro Massuet is recognized for implementing new and innovative technologies that enhance business productivity and reduce expenses. He has a strong understanding of ITIL Service Management practices, particularly in Incident Management, Problem Management, and Change Management. His ability to resolve complex problems and lead high-performance teams has consistently delivered results that add business value.
Bilingual Communication Skills
Alejandro Massuet is bilingual, fluent in both English and Spanish. This proficiency enhances his ability to communicate effectively with diverse teams and stakeholders, facilitating collaboration and understanding in various business environments.