Irem Bugu Kaymakci
About Irem Bugu Kaymakci
Irem Bugu Kaymakci is a Customer Success Specialist currently working at SCW.AI by Supply Chain Wizard in a senior role since 2023. She has a background in communications and media, with experience in various internships and positions in Turkey and Austria.
Work at Supply Chain Wizard
Irem Bugu Kaymakci currently holds the position of Senior Customer Success Specialist at SCW.AI by Supply Chain Wizard, a role she has occupied since 2023. She has been with Supply Chain Wizard, LLC since 2021, initially serving as a Customer Success Specialist for three years in İzmir, Turkey. Her responsibilities include ensuring customer satisfaction and facilitating a smooth onboarding process for clients. In her previous role at SCW.AI, she worked as a Customer Success Specialist from 2022 to 2023 for four months.
Education and Expertise
Irem Bugu Kaymakci has a Bachelor of Arts in Media and Communication from Izmir University of Economics, where she studied from 2016 to 2020. She also participated in an Erasmus+ Semester at Fachhochschule St Pölten in 2019, focusing on Media & Digital Technologies. Her foundational education includes a High School Diploma from İzmir Özel Türk Koleji, where she studied Social Sciences from 2012 to 2016.
Background
Irem Bugu Kaymakci has a diverse background in communications and customer success. She began her career with internships, including a role as a Communications Intern at TRT in 2018 for two months in İzmir, Turkey, and as a Communications Intern at Fachhochschule St Pölten in 2019 for five months in Austria. Additionally, she worked as a Corporate Communications Specialist at Folkart in 2020 for two months in İzmir Province.
Professional Experience
Irem Bugu Kaymakci has accumulated significant experience in customer success and communications. Her tenure at Supply Chain Wizard, LLC spans over three years, where she has developed skills in client management and support. Prior to her current roles, she gained practical experience through internships and a short-term position in corporate communications, which have contributed to her expertise in customer relations and communication strategies.