Caroline Horita
About Caroline Horita
Caroline Horita is a Customer Success Manager at SupplyPike with a background in Architecture and previous experience as a Customer Service Representative at State Farm.
Title and Current Position
Caroline Horita holds the role of Customer Success Manager at SupplyPike. She transitioned into this role in May 2022 after serving as a Customer Coordinator at the same company. Her current responsibilities involve ensuring customer satisfaction and developing long-term relationships with clients.
Previous Experience at SupplyPike
Before becoming a Customer Success Manager, Caroline Horita worked as a Customer Coordinator at SupplyPike. She was in this position from 2021 to 2022, where she was responsible for coordinating with customers and assisting them with their needs. Based in Fayetteville, Arkansas, Caroline demonstrated her capability in handling customer-related tasks, which led to her promotion.
Experience at State Farm
Prior to her tenure at SupplyPike, Caroline Horita worked as a Customer Service Representative at State Farm. She held this role for three years, from 2018 to 2021. Her responsibilities included interacting with customers, resolving their concerns, and providing exceptional service. This experience helped her build a strong foundation in customer service.
Education and Degree
Caroline Horita attended the University of Arkansas, where she studied Architecture. She earned a Bachelor of Science degree in Architecture, completing her studies from 2013 to 2017. Her academic background in architecture provides her with a unique perspective and analytical skills, which are beneficial in her current role in customer success.