Jacob Thomas
About Jacob Thomas
Jacob Thomas is an Inbound Customer Development Specialist at SupplyPike in Rogers, Arkansas, with a background in marketing and customer service roles across various organizations.
Current Title and Role
Jacob Thomas is currently serving as an Inbound Customer Development Specialist at SupplyPike in Rogers, Arkansas, United States. In this role, he focuses on engaging with customers to develop and enhance relationships, contributing to customer satisfaction and retention efforts.
Previous Roles at SupplyPike
Prior to his current position, Jacob held the role of Outbound Customer Development Specialist at SupplyPike for 5 months in 2023. During his tenure in this role, he worked on reaching out to potential customers and identifying new business opportunities, leveraging his skills in customer development.
Professional Experience in Marketing and Sales
Jacob's professional journey includes diverse roles in marketing and sales. He worked as an Account Executive at Job Board Fire from 2022 to 2023, where he received commendations for outstanding customer service. As an Event & Marketing Manager at Do(n't) Use This Code from 2021 to 2022 in New York, he organized a fundraising event that surpassed its goal by 20%. He also held positions at Hytrol, first as a Marketing Specialist II and previously as a Marketing Intern, where he implemented a customer feedback system improving satisfaction scores by 15%.
Education and Academic Achievements
Jacob Thomas studied at the University of Central Arkansas, where he earned a Graduate Certificate in Applied Data Analytics from 2023 to 2024. During his graduate studies, he presented on data analytics, showcasing his advanced knowledge in the field. He completed his undergraduate degree at Arkansas State University from 2016 to 2020, majoring in Strategic Communications with a minor in Marketing. During his time at Arkansas State University, he developed a comprehensive marketing strategy for a local non-profit organization.
Internship and Volunteer Experience
Jacob's early career includes valuable internship and volunteer experiences. He worked as a Constituent Services Intern at the U.S. Congressman Crawford Constituent Services Offices and as a Public Relations Intern for Judge Meredith Blaise Switzer Judiciary Campaign, where he led a campaign increasing community engagement by 30%. Additionally, he volunteered as a Tour Guide at Garvan Woodland Gardens and served as a Lifeguard and Camp Counselor at Camp Ozark, where he completed a lifeguard certification course.