Krista Nicewarner
About Krista Nicewarner
Krista Nicewarner is the Vice President of Customer Success at SupplyPike in Fayetteville, Arkansas, with extensive experience in customer success and human resources.
Current Role at SupplyPike
Krista Nicewarner currently serves as the Vice President of Customer Success at SupplyPike in Fayetteville, Arkansas, United States. Since taking on this role, Krista has been pivotal in leading customer success initiatives and fostering client relationships. Her focus is on providing a seamless experience and ensuring that customers achieve their desired outcomes.
Professional Experience at SupplyPike
Krista Nicewarner joined SupplyPike in 2017. She initially served as Customer Success Manager from 2017 to 2020, where she focused on managing client accounts and improving customer satisfaction. She then advanced to the Director of Customer Success, a position she held for a year from 2020 to 2021. In her current role as Vice President of Customer Success, she continues to build on her extensive experience to drive the company's customer-oriented strategies.
Prior Roles in Customer Success and Services
Prior to joining SupplyPike, Krista Nicewarner worked at SOAPware, Inc. from 2010 to 2017. She held several roles including Training Specialist/Documentation Coordinator, Training Manager, and Director of Customer Services (Training & Technical Support). During her tenure at SOAPware, she was responsible for enhancing the customer training programs and providing technical support, significantly contributing to customer satisfaction and loyalty.
Early Career and Human Resources Background
Krista Nicewarner's early career includes various roles in human resources and staffing. From 2008 to 2010, she worked at the City of Fayetteville, Arkansas as Benefits Administrator/Human Resources Assistant. Before that, she served as a Staffing Specialist and On-Site Staffing Specialist at Staffmark from 2004 to 2008. She also worked as an Administrative Assistant at Nall Custom Homes Inc from 2002 to 2004. These roles provided her with a solid foundation in human resources management and personnel administration.
Educational Background
Krista Nicewarner obtained her Bachelor of Business Administration (BBA) in Human Resources Management/Personnel Administration from the University of Arkansas, where she studied from 2000 to 2004. Her education has equipped her with the knowledge and skills needed to excel in various customer success and human resources roles throughout her career.