Shawn Oleson
About Shawn Oleson
Shawn Oleson is the Retail Insights Manager - Amazon at SupplyPike in Rogers, Arkansas, with extensive experience in operational compliance and customer success in the retail sector.
Title and Current Position
Shawn Oleson is the Retail Insights Manager at SupplyPike, focusing on Amazon retail insights. He is based in Rogers, Arkansas, United States. In this role, his specialization includes demystifying chargebacks, shortages, and other deductions to ensure timely payments for vendors.
Professional Experience
Shawn Oleson has diverse experience in retail and compliance, primarily aligned with Amazon. From 2022 to 2023, he served as the Associate Director, Profit Recovery at CommerceIQ, before which he was a Customer Success Manager at the same company from 2021 to 2022. Prior to this, he held several positions at Ideoclick Inc., including Senior Operational Compliance Manager, Operational Compliance Specialist, and Operations Specialist. His earlier career includes roles at Amazon as an Investigation Specialist for Marketplace Abuse and Buyer Risk Investigation.
Education and Academic Background
Shawn Oleson studied at The University of Tulsa, where he achieved a Bachelor of Science and Bachelor of Arts in International Business and German from 2007 to 2011. He also attended The University of Freiburg for a year, studying German Studies. Additionally, he completed his high school education at Collins Hill High School from 2003 to 2007.
Expertise in Amazon Operational Compliance
Throughout his career, Shawn Oleson has demonstrated expertise in Amazon Vendor Central operational compliance. He has successfully reclaimed over $100 million for vendors by meticulously managing and addressing chargebacks, shortages, and other Amazon deductions. His work focuses on ensuring vendors receive timely payments by deeply analyzing and decoding complex retail data.
Professional Skills and Passion
Shawn Oleson is known for his passion for process, strategy, and execution in managing people, projects, and programs. He excels at deep diving into issues and decoding data, which helps him confidently manage Amazon retail channels. His roles have consistently required a focus on strategic problem solving and operational efficiency.