Teresa Lea
About Teresa Lea
Teresa Lea is currently working at SupplyPike as Deductions Navigator Support and Customer Success in Fayetteville, Arkansas. She has a diverse background in both the medical and software industries, with previous roles at SOAPware, Arkansas Children's Hospital, and Mercy Health Systems.
Title
Teresa Lea currently holds the position of Deductions Navigator Support and Customer Success at SupplyPike. In her role, she contributes to the company's mission of optimizing supplier operations through efficient support and customer success initiatives.
Current Role at SupplyPike
Since February 2021, Teresa Lea has been serving as Deductions Navigator Support and Customer Success at SupplyPike, located in Fayetteville, Arkansas. Her responsibilities include providing support for SupplyPike's Deductions Navigator product and ensuring customer satisfaction through effective problem-solving and assistance.
Previous Experience at SupplyPike
Before her current role, Teresa Lea worked as an EDI Analyst at SupplyPike from 2018 to 2021, also in Fayetteville, Arkansas. During this period, she specialized in electronic data interchange, streamlining communication between businesses and improving operational efficiency.
Career at SOAPware, Inc.
Teresa Lea was employed at SOAPware, Inc. from 2012 to 2018, where she held multiple roles including Senior Practice Management Support Tech, Training, and Revenue Cycle Management. During her tenure, she gained significant experience in electronic medical record systems until SOAPware, Inc. closed its operations in 2018.
Transition from Medical Field to Software Industry
In 2012, Teresa Lea transitioned from a long-standing career in the medical field to the software industry. Her early career included roles in financial assistance, medical billing, and coding. This shift allowed her to leverage her medical expertise in the context of medical software solutions at SOAPware, Inc.
Work at Arkansas Children's Hospital
From 2005 to 2010, Teresa Lea worked as an Account Analyst at Arkansas Children's Hospital. Her role involved managing accounts, ensuring accuracy in billing, and handling financial transactions related to patient care.