Cara Mari Seligman
About Cara Mari Seligman
Cara Mari Seligman serves as the Senior Manager of Customer Success Operations at Surefire Local, where she has worked since 2017. With a diverse background in customer engagement, risk management, and marketing, she brings valuable expertise to her role.
Current Role at Surefire Local
Cara Mari Seligman serves as the Senior Manager of Customer Success Operations at Surefire Local. She has held this position since 2017, contributing to the company's customer engagement strategies and operational efficiency. Her role involves overseeing customer success initiatives and ensuring client satisfaction through effective relationship management. Seligman's long tenure at Surefire Local indicates her commitment to the organization and her involvement in significant projects that enhance customer experiences.
Previous Experience in Customer Engagement
Prior to her current role, Seligman worked in various positions that enhanced her expertise in customer engagement. She was a Consumer Engagement Specialist at Eagle Capital for 10 months in 2013-2014. Additionally, she served as a Brand Manager at Chipotle Mexican Grill from 2012 to 2014, where she focused on customer interactions and brand loyalty. Her experience in these roles has equipped her with valuable skills in managing customer relationships.
Educational Background
Seligman studied Fine Arts at Northern Virginia Community College, where she earned an Associate of Arts (AA) degree from 2009 to 2012. She later attended George Mason University, obtaining a Bachelor of Arts (B.A.) in Advertising from 2012 to 2015. Her educational background in the arts and advertising provides her with a creative perspective that complements her operational roles in customer success.
Expertise in Risk Management
Seligman possesses expertise in Risk Management, a skill that is not commonly highlighted in customer success roles. This knowledge allows her to identify potential risks and develop strategies to mitigate them, ensuring a smoother customer experience. Her understanding of risk management contributes to her effectiveness in managing customer relationships and operational challenges.
Diverse Work History
Cara Mari Seligman's work history includes diverse roles across various industries. She has experience as a Police Dispatcher at Virginia Commonwealth University, a Corps Member at City Year, and a Marketing Manager at RedPeg Marketing. This varied background in customer service, marketing, and operations provides her with a well-rounded perspective on customer success and engagement strategies.