Selene Goth, Msscm
About Selene Goth, Msscm
Selene Goth is an Implementation Manager II at Surefire Local, where she has worked since 2021. She has a diverse background in technical support and project coordination, with previous roles at companies such as SRA International, Dropbox, and Sensitech.
Work at Surefire Local
Selene Goth currently serves as Implementation Manager II at Surefire Local, a position she has held since 2022. In this role, she is responsible for overseeing the implementation of various projects and ensuring client satisfaction. Prior to this, she worked as an Implementation Manager at Surefire Local starting in 2021. Her experience in this capacity has contributed to the company's operational success in the Austin, Texas area.
Previous Employment History
Selene Goth has a diverse work history that includes several roles across different organizations. She worked at SRA International as an In-Person Assister from 2014 to 2015, and at Superior Health Plans as an Enrollment Processor I for two months in 2015. She also spent three years at Sensitech as a Tier 2 Technical Support Specialist from 2015 to 2018. Additionally, she was employed at Dropbox in various roles, including Provisioning Specialist Americas and CX Escalation Manager & Tier 3 Account Security from 2019 to 2021.
Education and Expertise
Selene Goth holds a Bachelor's degree in Business Administration with a major in International Business from Universidad Autonoma de Nuevo Leon, where she studied from 2006 to 2008. She furthered her education by obtaining a Master of Science in Integrated Supply Chain Management from the University of Wisconsin-Platteville, completing her studies from 2012 to 2019. Her educational background equips her with a strong foundation in business and supply chain management.
Background in Technical Support and Project Coordination
Selene Goth has experience in technical support and project coordination. She worked as a Technical Support Specialist at pi-top for seven months in 2018 and served as a Bilingual Project Coordinator at Network Engineering Technologies for six months in 2012. These roles have contributed to her skills in managing projects and providing technical assistance.
Early Career Experience
In the early stages of her career, Selene Goth worked as a Bilingual Office Assistant at The QTI Group from 2012 to 2014 and as a Spanish Instructor at Wisconsin Youth Company for three months in 2011. She also gained experience in import-export services at Promexico in 2008. These positions helped her develop strong communication and organizational skills.