Brian Frankl

Customer Care Analyst @ Surescripts

About Brian Frankl

Brian Frankl is a Customer Care Analyst at Surescripts LLC, where he has worked since 2013. He previously served as a Technical Support Analyst at MRIS, Inc. from 2009 to 2013.

Work at Surescripts

Brian Frankl has been employed at Surescripts LLC as a Customer Care Analyst since 2013. In this role, he is responsible for providing support and assistance to customers, ensuring that their needs are met effectively. His tenure at Surescripts spans over 11 years, during which he has contributed to the company's customer service initiatives and helped enhance client satisfaction.

Previous Experience at MRIS, Inc.

Before joining Surescripts, Brian Frankl worked at MRIS, Inc. as a Technical Support Analyst from 2009 to 2013. In this position, he provided technical assistance and support to users, addressing issues related to software and hardware. His experience at MRIS equipped him with valuable skills in troubleshooting and customer service, which he has carried into his current role.

Professional Background

Brian Frankl has a background in customer care and technical support. His career began at MRIS, Inc., where he developed foundational skills in technical assistance. Since transitioning to Surescripts, he has focused on customer care, contributing to the company's commitment to service excellence.

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