Cheryl Norris
About Cheryl Norris
Cheryl Norris serves as the Principal Customer Success Engineer at Surescripts, a position she has held since 2016. With a background in implementation and project management, she has extensive experience in the healthcare technology sector.
Work at Surescripts
Cheryl Norris has served as Principal Customer Success Engineer at Surescripts since 2016. In this role, she focuses on ensuring customer satisfaction and successful implementation of Surescripts' healthcare solutions. Prior to this position, she worked as a Senior Implementation Manager at Surescripts from 2010 to 2015. Her tenure at Surescripts spans over eight years, during which she has contributed to various initiatives aimed at improving healthcare technology integration.
Previous Experience in Healthcare Technology
Before joining Surescripts, Cheryl Norris held several positions in healthcare technology. She worked at Allina Health as an Optimization Analyst and Project Lead from 2006 to 2010. Additionally, she was a Site Lead for the Excellian (Epic) Physician Engagement Team during 2006-2007. Her experience also includes a role as Lead Implementation Consultant at McKesson from 2002 to 2006, where she focused on Horizon Ambulatory Care. These roles provided her with a strong foundation in healthcare systems and project management.
Educational Background
Cheryl Norris studied at Manchester University, where she pursued Pre-Medicine/Pre-Medical Studies from 1983 to 1985. This educational background has contributed to her understanding of healthcare processes and systems, which she has applied throughout her career in various roles within the healthcare industry.
Long-term Career in Healthcare
Cheryl Norris has a long-standing career in the healthcare sector, beginning in 1986 at American Health Network as an Executive Assistant to the Director of Communications & Patient Care Services. She worked there for 16 years until 2002. Her extensive experience in both administrative and technical roles has equipped her with a comprehensive understanding of healthcare operations and customer engagement.