David Reynolds
About David Reynolds
David Reynolds is a Senior Technical Writer at Surescripts, where he has worked since 2012, specializing in documentation for clinical messaging software and patient portals. He has a background in technical writing from previous roles at Hewlett-Packard and Coleman Hanna Carwash Systems, and holds a B.A. in Business and Management Information Systems from Washington State University.
Work at Surescripts
David Reynolds has served as a Senior Technical Writer at Surescripts since 2012. In this role, he is responsible for producing documentation for clinical messaging software and patient portals. He maintains templates and department writing standards, ensuring consistency and quality across all documentation. His work caters to a diverse audience, including clinical providers, patients, developers, and system administrators. David also trains other writers in the use of Author-it content management software, enhancing the skills of his team and improving overall documentation practices.
Previous Experience at Hewlett-Packard
Prior to his role at Surescripts, David Reynolds worked as a Technical Writer at Hewlett-Packard from 2007 to 2012. He was contracted through Lionbridge and Aquent during this period. His responsibilities included creating and managing technical documentation, contributing to the clarity and usability of HP's products. This five-year experience in a leading technology company helped him develop strong writing and technical skills.
Education and Expertise
David Reynolds earned a Bachelor of Arts degree in Business with a focus on Management Information Systems from Washington State University. He attended the university from 1999 to 2003. His educational background provides him with a solid foundation in both business principles and technical writing, enabling him to effectively communicate complex information to various audiences.
Background in Technical Writing
Before joining Surescripts, David Reynolds gained experience as a Technical Writer and Quality Assurance professional at Coleman Hanna Carwash Systems LLC from 2004 to 2007. This role involved producing technical documentation and ensuring quality standards were met. His background in technical writing spans multiple industries, contributing to his versatility and adaptability in the field.
Documentation Skills and Formats
David Reynolds specializes in creating documentation in multiple formats, including Word, PDF, and web-based formats. His ability to write for diverse audiences allows him to tailor content effectively, ensuring that it meets the needs of clinical providers, patients, developers, and system administrators. His expertise in documentation enhances user understanding and facilitates better communication within the healthcare technology sector.